1. Return & Refund Policy (Updated)

Return & Refund Policy – Charcoal Bloom

At Charcoal Bloom (https://charcoalbllom.shop), your satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.

✔️ Returns

• You may request a return within 7 days of delivery.

• Product must be unused, undamaged, and returned in original packaging.

• Items damaged due to customer handling are not eligible.

✔️ Refunds

Once we receive and inspect your return, you will be notified by email.
If approved:

• Refund will be processed to your original payment method.

• Processing time: 3–7 business days.

✔️ Exchanges

We replace items only if:

• They are defective, damaged, or incorrect.

To request an exchange, contact:
📧 shuja1893@gmail.com
📞 +92 328 5040025

✔️ Non-returnable items

• Sale items

• Used products

• Gift cards

✔️ How to request a return?

Email us at: shuja1893@gmail.com
Or call: +92 328 5040025
Use subject: “Return Request – Order #”